Privacy Policy | BookCoversLab - KDP Cover Calculator and Creator

Introduction Welcome to the Privacy Policy of BookCoversLab (“we”, “us”, “our”). This document explains how we collect, use, disclose, and protect your personal information when you use our website and products, including the KDP Cover Calculator and Creator. If you do not agree with this Policy, please discontinue use of our services.

Information We Collect We may collect the following categories of data to provide and improve your experience:

Personal Information: Name, email address, and contact details you provide when registering, subscribing, or contacting us.
Usage Data: Information about how you interact with our website and tools, including pages visited, time spent, click events, and feature usage (e.g., preflight checks, size calculator, AI cover generation).
Device Information: IP address, browser type and version, operating system, language settings, and device identifiers.
Communications & Feedback: Content you send through support requests, feedback forms, and surveys.
Transactions & Subscriptions (where applicable): Plan type, purchase timestamps, invoice and reconciliation details (payment card data is processed by third-party providers and not stored by us).

How We Use Your Information We use your information to:

Provide and maintain services: Enable account login, template saving, AI cover generation, one-click typesetting, real-time preflight, and compliant KDP exports.
Notify and communicate: Send service updates, change notices, support responses, and important announcements.
Customer support: Respond to your inquiries and troubleshoot issues.
Analytics and product improvement: Measure performance, reliability, and usage to enhance speed, stability, and user experience.
Monitoring and security: Detect, prevent, and address technical issues, fraud, abuse, and security incidents.
Legal compliance: Fulfill legal obligations and protect our legitimate interests.

Lawful Bases for Processing (where applicable)

Contractual necessity: To deliver the features and services you request.
Legitimate interests: To improve our products, ensure security, and prevent misuse.
Legal obligations: To comply with applicable laws and regulations.
Consent: For non-essential cookies, marketing communications, or specific processing where required (you may withdraw consent at any time).

Data Security We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, including access controls, encrypted transmission, and least-privilege practices. However, no method of transmission or storage is completely secure.

Third-Party Services We may engage third-party providers for analytics, hosting, messaging, payments, and related support services. These providers process data strictly as needed to deliver their services and are contractually obligated to protect your privacy and security. Please review their respective privacy and cookie policies for more information.

Cookies and Similar Technologies We use cookies and similar technologies (local storage, pixels, tags, SDKs) to ensure core functionality, measure performance, and deliver personalized experiences. For details on categories, purposes, and how to manage preferences, see our Cookie Policy.

Data Retention We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will delete or anonymize it.

Your Rights Subject to applicable law, you may:

Access and portability: Request a copy of the personal information we hold about you.
Rectification: Correct inaccurate or incomplete information.
Deletion: Request deletion of personal information where appropriate.
Restrict or object: Limit or object to certain processing activities.
Withdraw consent: Withdraw consent for non-essential processing at any time (without affecting the lawfulness of processing before withdrawal). To exercise your rights, contact us via Contact. We will respond within the timeframes required by law.

International Transfers (where applicable) If your information is transferred across borders, we will implement appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to ensure a level of protection consistent with applicable law.

Children’s Privacy Our services are intended for users capable of independently subscribing or creating. If you are a minor, please use our services under the guidance and consent of a parent or guardian. If we learn we have collected data from a minor without consent, we will take reasonable steps to delete it.

Marketing Communications & Preferences Where permitted or with your consent, we may send product news, feature updates, and event information. You can change or withdraw your marketing preferences at any time via unsubscribe links or by contacting us.

Changes to This Privacy Policy We may update this Privacy Policy periodically. We will post the updated Policy on this page and highlight material changes where appropriate. Continued use of our services signifies acceptance of the updated Policy.